Description
Pack Health, a Quest Diagnostics Company, is a patient engagement platform designed to enhance health behaviors and bridge gaps in care, ultimately improving health outcomes. The platform offers personalized one-on-one support for 30 different chronic conditions and comorbidities. Members are engaged through weekly lessons, coaching calls, and tailored follow-ups, which include reminders, encouragement, informational videos, resource recommendations, and care coordination services. Follow-up communication is conducted via text and email based on each member's preferences. Members can choose to collaborate with a Health Advisor both online and by phone to address barriers, navigate social determinants of health, and work towards achieving personalized health goals.
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