Description
Benefitfirst combines proprietary technology and support services to streamline benefits administration while complementing an organization’s culture. Since 1991, it has utilized a deep understanding of employee benefits and technology to offer the necessary solutions for communication, enrollment, and management of complex employee benefits programs, thus effectively bridging the gap between technology and benefits support while ensuring eligibility accuracy. Benefitfirst automates and supports the entire benefits cycle with a strong focus on accuracy, customizing its services to align with each client's unique business rules and carrier contracts. The platform features routine exports to carriers and TPAs, along with ongoing eligibility audits, achieving an eligibility error rate of less than 1 percent. By enhancing eligibility accuracy and data management, Benefitfirst enables clients to reduce administrative time by up to 80%. With a tailored approach, Benefitfirst ensures optimal eligibility, billing, and claims accuracy, leading to positive outcomes for all stakeholders in a benefits program.
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